Contact
+34 944 333 333
We have a lost property service at our customer service offices. If you have lost anything in our facilities, please call 944 33 33 33.
Euskotren Customer Service Offices
Donostia - San Sebastián
oacdon1@euskotren.eus
Summer opening hours (July and August):
Mon-Fri (work days): 8:00 to 19:30
Sat (workdays): 9:00 - 13:00
Winter opening hours (Rest of the year):
Mon-Fri (workdays): 8:00 to 19:30
Customer Service Offices of the Bizkaia Transport Consortium
Bilbao - Zazpikaleak
ZazpiKaleak-Casco Viejo Station (Access via S. Nikolas).
oaczaz@euskotren.eus
Timetable
Monday to Friday from 08:00 to 20:00
Saturdays and long weekends from 09:00 to 15:00 (Saturdays after a public holiday: closed)
July and August from 08:00 to 15:00
Gernika
oacger@euskotren.eus
Summer opening hours (july and august):
Mon-Fri (workdays): 08:00 to 14:00
Winter opening hours (Rest of the year):
Mon-Fri (workdays): 08:00 to 20:00
Durango
Durango Station - Geltoki Kalea, 2
oacdur@euskotren.eus
Summer opening hours (july and august):
Mon-Fri (workdays): 08:00 to 15:00
Winter opening hours (Rest of the year):
Mon-Fri (workdays): 08:00 to 20:00
Tram Customer Information Offices Vitoria-Gasteiz
Vitoria - Gasteiz (Closed office from 16 March. Telephone attention and through the web and e-mai)
oacgas1@euskotren.eus
Timetable:
Mon-Fri (workdays): 08:00 to 19:30
July and august:
Mon-Fri (workdays): 08:00 to 15:00